Privacy Policy

The protection of your personal data is our utmost concern.
Therefor your data is solely processed on the basis and meeting all terms of Austrian legal regulations (GDPR, TKG 2003). In this privacy policy, we inform you about the most important aspects of data processing within the scope of our website.

Party responsible

Zensations GmbH
Wiedner Haupstraße 64/4 1040 Vienna

Data Protection Coordinator
+43 1 89 00 179

Contact us

If you contact us per email via a form on our website, your contact details will be stored for six months for further handling of your request and in case of further questions. We do not pass your data on to third parties without your permission.


Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. They do not cause any harm. We use cookies on order to improve the user-friendliness of our web services. Some of these cookies will be stored on your device until you delete them yourself. They enable us to recognise your browser during your next visit on our site. Unless you wish to have cookies stored on your device, configure your browser, so it informs you about cookie setting and you may accept or decline them.

Web analysis / Google Analytics

Our website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). The information generated by the cookie about your use of our website (including your IP address) will be transmitted to and stored by Google on servers in the United States.

Unless you wish to have cookies stored on your device, configure your browser, so it informs you about cookie setting and you may accept or decline them.

We closed a contract with Google to enable the handling of customer data.

We use Google Analytics with activated IP-anonymisation only. That means, the user’s IP address will be shortened by Google inside the member states of the European Union or in other countries that are part of the agreement concerning the European Economic Area. Only in exceptional cases will the IP address be transmitted to a Google server in the USA and shortened there. Google will not associate your IP address with any other data held by Google.

Users may prohibit the storage of cookies by according settings in their web browser software. Furthermore, they are able to prohibit the recording of data created by cookies and obtained to the use of the web services as well as the processing of these data by Google, by clicking the link below and downloading the available browser plug-in: (“GA Opt-out”)

Find more information on the use of data for advertising purposes by Google, settings and opt-out options on Google’s web sites: How Google uses data when you use our partners’ sites or appsAdvertisingManage ad information and Manage ad preferences.

The data processing takes place based on the legal regulations of § 96(3) TKG and Art. 6(1)(a) (consent) and/or (f) (legitimate interest) DSGVO.

Our concern in the matters of GDPR (legitimate interest) is the improvement of our web offers, products and services. For the privacy of our users is of utmost importance to us, the user data will be kept confidential.

Privacy policy for the usage of Facebook plugins (Like-button)

We use plugins for the implementation of social networking services provided by Facebook, 1601 South California Avenue, Palo Alto, CA 94304, USA. You may recognise these Facebook plugins by the Facebook logo or Like button. An overview of Facebook plugins can be found here. When visiting our site, the plugin establishes a direct connection between your browser and the Facebook server. Therefor, Facebook gets informed that you visited our site using your IP address. If you activate the Facebook button and give us a “Like” while you are logged into your Facebook account, you are able to link our site’s content to your Facebook profile. Thus Facebook may relate your site visit to your user account. We want to point out, that we have no knowledge about the transmitted data contents or their usage by Facebook. Find further information on Facebook’s privacy policy on

Google Fonts This website uses web fonts (Google Fonts) provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94034, USA. Privacy policy Opt-out


You can choose to subscribe to our newsletter on our web site. Therefor we need your email address and your declaration of agreement.

As soon as you subscribed to our newsletter, you will be sent a confirmation email containing a link, where you can confirm your subscription.

Your subscription can be cancelled at any time. Under this link, you are able to unsubscribe from our newsletter. In addition, you find an unsubscribe link in every one of our newsletters.

Subsequently, we will delete all your data related to our newsletter mailings.

Use of the mail service provider MailChimp

We send out our newsletters using “MailChimp”, a newsletter mailing service provider by Rocket Science Group, LLC, 675 Ponce De Leon Ave NE #5000, Atlanta, GA 30308, USA.

The email addresses of our newsletter recipients as well as other data as explained in this privacy information, are stored on MailChimp servers in the USA. MailChimp uses this information for mailings and evaluation of the newsletter on our behalf. In addition, MailChimp may use these data in order to optimize and improve their own services (technical optimisation of mailings and presentation of newsletters or for scientific purposes, e.g. for evaluation where the recipients come from). However, MailChimp does not use the data of our newsletter subscribers in order to contact them on MailChimp’s own behalf, neither does MailChimp pass on the data to third parties.

We trust on the reliability and the IT as well as data safety of MailChimp. MailChimp is a company certified with the “Privacy Shield” according to the US-EU data protection agreement and therefor bound to meet the European data protection guidelines. We closed a “Data-Processing-Agreement” with MailChimp. This is a contract binding MailChimp to protect the privacy of our users by meeting data privacy guidelines and not to pass data on to third parties. Read more about the data privacy guidelines of MailChimp here

Online requests and data management

Under certain circumstances (e.g. unsubscription) newsletter recipients are forwarded to MailChimp’s web site. Our newsletters for example contain a link that provides the newsletter online (in case the newsletter cannot be displayed in the user’s mailing software). Moreover, newsletter recipients are able to correct their user data retroactively. In addition, MailChimp’s privacy policy is only available on their own web site. In this context, we would like to inform you, that MailChimp uses cookies. Personal data is processed by MailChimp, their partners and external services (e.g. Google Analytics). We have no impact on these data collections. More information is provided in MailChimp’s privacy policy. We also want to indicate the opt-out options from data collections for advertising purposes on and (in European countries).


In the context of our contractual services for our clients we process personally related data. These are part of the conceptual and strategic consultations, campaign planning, software and design development, consulting or maintainance, implementation of campaigns or processes/handling, server administration, data analysis, consulting services and training services.

These kinds of data are processed:

Client master data (name, address), contact data (email, phone), content data (text submissions, photos, videos), contractual data (subject of contract, term), usage and meta data (in the scope of evaluation and measure of success in a marketing context). Specific categories of personally related data are generally not processed, unless these are part of an assigned data processing. This affects our clients, interested parties & stakeholders as well as their clients, users, website visitors, staff and third parties. The purpose of data processing is meeting contractual agreements and services. The legal basis of processing data is Art.6(1) lit. b GDPR (contractual services), Art. 6(1) lit. f GDPR (analysis, statistics, optimization, security measures). We process data that are essential for fulfilling contractual agreements, and we refer to the necessity of the information . Data is not disclosed to third parties, unless disclosure is necessary for fulfilling a client’s assignment.

If data is provided by a client in the scope of an assignment, we process the appropriate to the instructions and guidance by our client as well as the legal guidelines for processing of data. We do not process data for other purposes than those according to our client’s assignments.

At the end of the legal warranty period and other comparable obligations, data will be deleted. The necessity for storage of data is audited every 3 years. In case of compulsory archiving, data will be deleted at the end of the legally required period (7 years, 1 month according to §132(1) BAO). In case data has been provided by a client in the scope of an assignment, data is deleted according to the contract, generally after completing the contractual services.

Administration, accounting, office organisation, contact management

In the context of administrative tasks, organisation, accounting as well as meeting legal obligations (e.g. archiving), we process data. Therefor we process the same data as we do in our contractual services. The legal basis of processing data is Art.6(1) lit. c GDPR, Art. 6(1) lit. f GDPR (analysis, statistics, optimization, security measures). This affects clients, interested parties and stakeholders, business partners and website visitors. Our purpose and interest in this processing of data lies in administration, accounting, office organisation, data archiving, hence tasks, that allow us to continue our business activities, perform our tasks and provide our services. Deleting the data according to contractual services and contractual communication is meeting the specifications in the scope of these processing tasks.

We disclose and provide these data to the fiscal authority, consultants, (e.g. tax consultant), as well as further tollgates and paid service providers.

Furthermore, we save the data of our business partners in order to keep up our operational business interests and for further contacting. By the majority these business related data are generally stored permanently.

Data economy

Personal related data are only stored as long as necessary or decreed by law and in accordance with avoidance and economy of data. In case the purpose for compiling information is omitted or the limit of the data retention period is reached, data will be deleted.

Legal foundation and General Data Protection Regulation

Pursuant to the specifications of the General Data Protection Regulation entering into form as from May 25th, 2018, we inform you, that the declaration of agreement concerning the submission of email addresses are carried out according to Art. 6(1)(a), 7 DSGVO as well as § 7(2)(3) resp. §7(3) UWG. The use of the mailing service provider MailChimp, implementation of statistic evaluations and analysis as well as logging are carried out based on our legitimate interest in accordance to Art 6(1)(f) GDPR. Our concern is the implementation of a user-friendly and secure newsletter system, that serves our business interests as well as our user’s expectations.

Your rights

Furthermore, we point out the possibility of disagreeing the processing of personal data according to the legal regulations, Art 21 GDPR. This dissent can particularly declared against processing personal data for direct advertising purposes.

Our data protection coordinator takes care of your concerns:

You have the fundamental right of disclosure, correction, erasure, restriction, data transferability, revocation and disagreement. If you are concerned, that our processing your data transgresses against data protection law in force or violates your data protection claims in any other way, you may complain at the responsible regulation authority. This would be the data protection authority in Austria.